Development, UI/UX, outsourced engineering and ongoing application maintenance support.
Success Story Wholesale & Distribution Software
Five Years of Engineering Support Powering Wholesale Operations
For more than five years, Primewayz has supported Salesorder as a trusted development partner, delivering UI/UX, custom engineering and ongoing maintenance for software designed around wholesale order, inventory and operational workflows.
Platform Context
One wholesale order can affect several parts of the operation.
A change in ordering can influence stock availability, warehouse activity, customer pricing, fulfilment, invoicing and reporting. Salesorder works as a connected wholesale operations platform , and Primewayz supports software changes within that shared environment.
- Orders
- Inventory
- Warehouse
- Pricing
- Fulfilment
- Reporting
- APIs and integrations
A long-term engineering partnership built around real wholesale operations.
Primewayz has supported Salesorder for more than five years across application development, UI/UX, product maintenance and customer-specific software delivery.
Salesorder engagement at a glance
A concise summary of Primewayz’s role, platform coverage and long-term delivery scope.
Customer-specific behaviour delivered within a shared, maintainable software product environment.
Orders, inventory, warehouses, B2B ecommerce, accounting processes and operational reporting.
Platform extensions and secure connectivity for evolving product and customer requirements.
Customer-specific functionality, branded TAP experiences and approved operational workflows.
Better operational visibility, reduced technical backlog and continued application stability.
What Primewayz Contributes
Engineering capacity across an established wholesale platform
Primewayz provides ongoing engineering capacity to extend Salesorder’s capabilities, improve performance and deliver features that help wholesale businesses operate more efficiently. We work as part of the product team, providing reliable and scalable software engineering support across the platform.
- Deep platform knowledge and engineering ownership
- Scalable capacity without prolonged hiring cycles
- Consistent quality, delivery speed and communication
- Focus on business impact and long-term product value
Engineering capacity across an established platform
Extend and enhance Salesorder using maintainable code, controlled releases and modern engineering practices suited to an established multi-tenant product.
Order and inventory workflows
Build and optimise workflows that improve order processing, inventory accuracy, product availability and fulfilment coordination.
Warehouse operations
Enhance receiving, put-away, picking, packing, dispatch and warehouse visibility for more efficient wholesale operations.
B2B ecommerce
Support buyer-facing commerce experiences with account pricing, self-service ordering and connected product and inventory information.
Accounting and reporting
Strengthen financial workflows and operational reporting with accurate data, structured processes and actionable business visibility.
APIs, plugins and add-ons
Build and extend integrations that connect Salesorder with third-party services, customer systems and the operational tools each business relies upon.
TAP customised for the way Salesorder customers operate.
Primewayz has tailored The Access Platform (TAP) to fit Salesorder’s multi-tenant wholesale environment, customer workflows and product operations.
Key customisation areas
- Customer workflows Role-based flows for orders, inventory, pricing, returns and approvals.
- Multi-tenant structure Shared platform architecture with isolated customer data, branding and configuration.
- Product and pricing Customer-specific catalogues, pricing rules, promotions and discount logic.
- Integrations and APIs Connectivity with business systems, carriers, third-party services and plugins.
- Reporting and visibility Operational dashboards, sales insights, reporting and audit trails.
- Security and compliance Tenant data isolation, user permissions and controlled activity tracking.
Anonymised TAP Customer Example
One platform built around unique customer operations.
This is an illustrative anonymised example showing how TAP can be configured to support a Salesorder customer’s workflows, warehouse operations and wider wholesale business processes.
Anonymised customer snapshot
| Industry | Wholesale distribution |
|---|---|
| Tenants | 3 business units |
| Warehouses | 5 active locations |
| Users | 120+ platform users |
| Key operations | Orders, inventory, B2B commerce and accounting |
| TAP rollout | Multi-phase implementation |
What makes this implementation unique
- Custom order approval flows
- Customer-specific pricing and catalogues
- Warehouse-level configurations
- Multiple systems and plugins
TAP in action: example mockups
The screens illustrate an anonymised TAP environment configured for wholesale distribution, order processing, inventory visibility and reporting.
- Business overview dashboard Operational performance and order visibility
- Order management Customer orders and fulfilment tracking
- Inventory management Multi-warehouse stock and availability
- Reporting and analytics Actionable operational trends and insights
Warehouse setup that matches how they operate.
TAP was configured to reflect this customer’s warehouse structure, picking logic and operational workflows, supporting accuracy, efficiency and full inventory visibility.
Implementation snapshot
- Active warehouses
- 5 locations
- Storage locations
- 120+
- Bin locations
- 1,500+
- Picking methods
- Multi-method
- Stock management
- Real-time
- Go-live approach
- Phased rollout
A warehouse setup tailored to their business
Warehouses, zones, storage locations and operational rules were configured to support efficient inventory movement, picking and fulfilment.
Key configuration capabilities
- Multi-warehouse management Real-time inventory visibility across all active warehouse locations.
- Location and bin structure Configured zones, storage bins and location rules for accurate stock placement.
- Picking and routing logic Optimised pick paths, stock allocation and fulfilment routing strategies.
- Inventory accuracy Real-time stock updates, item movement tracking and location-level availability.
- Warehouse reporting Operational dashboards, stock metrics and warehouse performance reporting.
What this enables
- Faster order fulfilment Efficient pick, pack and dispatch across multiple warehouse locations.
- Accurate inventory Real-time visibility helps reduce stock errors, shortages and discrepancies.
- Operational flexibility Easier adaptation to new locations, processes and evolving business requirements.
- Scalable for growth Supports increasing transaction volume, users, warehouses and operational complexity.
- Control and visibility Granular access, audit trails, performance tracking and operational oversight.
Onboarded with care. Delivered with a seamless experience.
Primewayz delivered a branded, intuitive and easy-to-adopt TAP experience aligned with the customer’s workflows, operational processes and user expectations.
Our onboarding approach
- Discovery and alignment Business goals, operational workflows, permissions and user roles were documented before configuration began.
- Configured and customised TAP was configured to match processes, permissions, customer pricing, catalogues and operational requirements.
- User training and support Role-based training, process guidance and practical documentation supported confident user adoption.
- Go-live and handholding A phased rollout, close transition support and issue monitoring reduced operational disruption.
TAP interface examples
These screens represent an anonymised TAP environment delivered across business overview, order management, inventory visibility and customer administration.
Impact delivered
- Faster user adoption Intuitive interfaces and role-based access reduced the user learning curve.
- Reduced onboarding time Structured configuration, training and rollout accelerated implementation.
- Higher operational efficiency Better visibility and simplified workflows supported faster daily operations.
- Improved user satisfaction A clear, easy-to-use platform supported confidence and long-term acceptance.
Built on a proven platform. Extended with purpose.
TAP is built on the established Salesorder.com multi-tenant platform and extended through customer-specific configurations, integrations and workflows to meet unique wholesale business needs.
Platform strengths leveraged
- Multi-tenant SaaS platform Scalable, secure and designed to support multiple wholesale businesses from one maintainable platform.
- Enterprise-grade security Role-based access, encryption, tenant isolation, audit trails and compliance controls.
- Rich integrations Connectivity with ERP, accounting, shipping, fulfilment and third-party business systems.
- Open and extensible APIs and configurable platform layers allow TAP to adapt without replacing the core.
- High availability Cloud infrastructure supported by monitoring, logging, backups and disaster recovery.
TAP architecture overview
A connected architecture supporting warehouse, office and mobile users through configurable workflows, platform services, cloud infrastructure and business integrations.
Built-in platform capabilities
- Multi-tenant data isolation
- Role-based access control
- Workflow engine and approvals
- Advanced reporting and dashboards
- Data export and integrations
Why this architecture works
- Combines the stability of an established platform with customer-specific configuration flexibility.
- Supports security, scalability, operational resilience and business continuity.
- Enables faster delivery with lower risk and continued adaptability as requirements evolve.
Technology snapshot
| Platform | Salesorder.com, The Access Platform |
|---|---|
| Deployment | Cloud, multi-tenant SaaS |
| Database | Microsoft SQL Server |
| Hosting | Microsoft Azure |
| Integrations | APIs, web services, SFTP and REST |
| Availability | 99.9%+ SLA-backed availability |
A structured approach. Proven outcomes.
Primewayz followed a proven delivery methodology to understand requirements, configure TAP, integrate business systems and deliver a solution designed to work effectively from day one.
Our delivery principles
- Collaborative Work closely with customer stakeholders at every stage of delivery.
- Focused Keep implementation decisions aligned with business goals and measurable outcomes.
- Transparent Maintain clear communication, visible progress and regular delivery updates.
- Flexible Adapt plans and implementation priorities as operational requirements evolve.
- Outcome-driven Evaluate delivery success through practical operational and user outcomes.
Our delivery journey
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1
Discover and Analyse
Understand business processes, workflows, operational challenges and delivery goals.
- Stakeholder interviews
- Process mapping
- Requirement analysis
- Success criteria defined
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2
Design and Plan
Create a practical solution blueprint tailored to operational and user requirements.
- Solution architecture
- Configuration plan
- Integration design
- Project roadmap
-
3
Configure and Build
Configure TAP to match workflows, business rules, data and user requirements.
- TAP configuration
- Workflow setup
- User roles and permissions
- Data setup
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4
Integrate and Validate
Connect external systems and validate the implementation from end to end.
- System integrations
- Data validation
- End-to-end testing
- UAT with key users
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5
Deploy and Go-Live
Deploy to production and manage a controlled, supported operational transition.
- Production deployment
- Data migration
- Go-live support
- Hypercare period
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6
Support and Optimise
Provide ongoing engineering support, monitoring and continuous improvement.
- User training
- Performance monitoring
- Enhancements
- Ongoing support
Tools and practices we use
- Agile Methodology
- Iterative Delivery Sprints
- Reviews and Feedback Loops
- Quality Assurance at Every Stage
- Secure Data Practices
- Continuous Improvement
Real impact. Measurable results. Scalable for growth.
The customised TAP solution transformed the customer’s operations by improving efficiency, inventory accuracy and visibility across every warehouse.
Key outcomes delivered
- Faster order fulfilment Streamlined workflows reduced order processing and dispatch time.
- Improved inventory accuracy Real-time visibility across locations reduced stock discrepancies.
- Operational efficiency Automated processes and role-based access improved productivity.
- Better decision-making Dashboards and reports provided real-time insights for confident decisions.
- Built for scale A configurable platform that grows with the business, not against it.
Business impact snapshot
- 40%+ Faster order processing
- 99%+ Inventory accuracy achieved
- 30%+ Improvement in operational efficiency
- Real-time Visibility across all warehouses
- 100% User adoption within 30 days
Results in action
Long-term impact
- Scalable foundation to support business growth
- Reduced manual effort and operational costs
- Better customer satisfaction and service levels
- Improved compliance, security and data control
- Future-ready for new features and integrations
“Primewayz understood our business and configured TAP to work the way we do. The platform has become an essential part of our operations.
Anonymised Customer
Relevant for wholesalers with:
- Multiple warehouses and locations
- Complex product catalogues
- Custom workflows and approvals
- Multiple systems and integrations
- Growth and scalability requirements
The right partner. The right platform. The right outcomes.
Primewayz combines deep Salesorder.com expertise with integration, automation and UI/UX capabilities to deliver customised solutions that drive real business value.
Why wholesalers choose Primewayz
- Salesorder.com specialists Proven expertise in TAP customisations and implementations.
- End-to-end capability From discovery to go-live and ongoing support, we provide complete delivery capability.
- Integration experts Connect ERP, shipping, payment and third-party systems through reliable integrations.
- Business-focused approach We understand wholesale operations and focus delivery on outcomes that matter.
- Ongoing partnership Continuous support, platform enhancements and operational optimisation.
Our end-to-end service capabilities
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Strategy & Consulting
- Business analysis
- Process mapping
- Solution roadmap
- ROI advisory
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TAP Implementation & Customisation
- TAP configuration
- Business rules and workflows
- User roles and permissions
- Data setup
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Integrations & Automation
- ERP and accounting
- Shipping and logistics
- Payment gateways
- Third-party applications
- Workflow automation
-
UI/UX Design & User Experience
- User research
- Wireframes and prototypes
- Modern, intuitive interfaces
- Usability testing
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Data, Reporting & Analytics
- Custom dashboards
- Real-time reporting
- Data migration
- Advanced analytics
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Support & Optimisation
- User training
- Performance monitoring
- Enhancements
- 24/7 support options
Technology and platform partners
TAP Partner
Technology Partner
Solution Partner
Cloud Platform
Next steps: Let’s build what’s next
- 1. Let’s Talk Share your goals, challenges and priorities.
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2. Discover & Assess We understand your operations and define the opportunity.
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3. Propose & Plan We design a solution roadmap tailored to your business.
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4. Deliver & Launch We build, test and deploy with precision and care.
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5. Support & Grow We support, optimise and evolve with your business.