Success Story Wholesale & Distribution Software

Five Years of Engineering Support Powering Wholesale Operations

For more than five years, Primewayz has supported Salesorder as a trusted development partner, delivering UI/UX, custom engineering and ongoing maintenance for software designed around wholesale order, inventory and operational workflows.

Illustrative Salesorder dashboard and connected workflow diagram for orders, inventory, warehouse operations, B2B ecommerce and reporting
Salesorder wholesale order and inventory management dashboard with connected operational workflows.
5+ Years Supporting Salesorder as a development partner
Ongoing Engineering and maintenance support
Customer-Specific TAP implementations and customisations
Workflow Expertise Orders, inventory, warehouse and B2B commerce

Platform Context

One wholesale order can affect several parts of the operation.

A change in ordering can influence stock availability, warehouse activity, customer pricing, fulfilment, invoicing and reporting. Salesorder works as a connected wholesale operations platform , and Primewayz supports software changes within that shared environment.

  • Orders
  • Inventory
  • Warehouse
  • Pricing
  • Fulfilment
  • Reporting
  • APIs and integrations
Discuss your connected workflow
Salesorder connected wholesale platform diagram showing orders, inventory, warehouse, pricing, fulfilment, reporting, tenant-specific rules and API integrations
Salesorder platform architecture showing how wholesale orders connect with inventory, warehouse operations, customer pricing, fulfilment, reporting, integrations and tenant-specific business rules.
Changes must respect shared workflows, integrations and customer-specific configuration. Primewayz helps ensure updates remain safe, compatible and aligned with the operational goals of the platform and its customers.
Discuss Your Workflow
Project Overview

A long-term engineering partnership built around real wholesale operations.

Primewayz has supported Salesorder for more than five years across application development, UI/UX, product maintenance and customer-specific software delivery.

5+ Years Ongoing engineering involvement across product and customer requirements
Current status: Ongoing
Discuss a similar wholesale platform

Salesorder engagement at a glance

A concise summary of Primewayz’s role, platform coverage and long-term delivery scope.

Primewayz Role Embedded engineering partner

Development, UI/UX, outsourced engineering and ongoing application maintenance support.

Platform Model Multi-tenant wholesale platform

Customer-specific behaviour delivered within a shared, maintainable software product environment.

Functional Coverage Operational workflows

Orders, inventory, warehouses, B2B ecommerce, accounting processes and operational reporting.

Extended Delivery APIs, plugins and add-ons

Platform extensions and secure connectivity for evolving product and customer requirements.

Customer Delivery Onboarding and customisation

Customer-specific functionality, branded TAP experiences and approved operational workflows.

Supported Outcomes Continuity and visibility

Better operational visibility, reduced technical backlog and continued application stability.

Long-Term Delivery Product evolution + customer-specific implementation + ongoing maintenance

What Primewayz Contributes

Engineering capacity across an established wholesale platform

Primewayz provides ongoing engineering capacity to extend Salesorder’s capabilities, improve performance and deliver features that help wholesale businesses operate more efficiently. We work as part of the product team, providing reliable and scalable software engineering support across the platform.

  • Deep platform knowledge and engineering ownership
  • Scalable capacity without prolonged hiring cycles
  • Consistent quality, delivery speed and communication
  • Focus on business impact and long-term product value
01 Platform Engineering

Engineering capacity across an established platform

Extend and enhance Salesorder using maintainable code, controlled releases and modern engineering practices suited to an established multi-tenant product.

02 Workflows

Order and inventory workflows

Build and optimise workflows that improve order processing, inventory accuracy, product availability and fulfilment coordination.

03 Operations

Warehouse operations

Enhance receiving, put-away, picking, packing, dispatch and warehouse visibility for more efficient wholesale operations.

04 Commerce

B2B ecommerce

Support buyer-facing commerce experiences with account pricing, self-service ordering and connected product and inventory information.

05 Finance

Accounting and reporting

Strengthen financial workflows and operational reporting with accurate data, structured processes and actionable business visibility.

06 Extensibility

APIs, plugins and add-ons

Build and extend integrations that connect Salesorder with third-party services, customer systems and the operational tools each business relies upon.

TAP customised for the way Salesorder customers operate.

Primewayz has tailored The Access Platform (TAP) to fit Salesorder’s multi-tenant wholesale environment, customer workflows and product operations.

Key customisation areas

  • Customer workflows Role-based flows for orders, inventory, pricing, returns and approvals.
  • Multi-tenant structure Shared platform architecture with isolated customer data, branding and configuration.
  • Product and pricing Customer-specific catalogues, pricing rules, promotions and discount logic.
  • Integrations and APIs Connectivity with business systems, carriers, third-party services and plugins.
  • Reporting and visibility Operational dashboards, sales insights, reporting and audit trails.
  • Security and compliance Tenant data isolation, user permissions and controlled activity tracking.
Built for flexibility. Delivered for performance.
Salesorder TAP dashboard showing customer-specific pricing rules, role-based approval workflows, third-party integrations and activity logs
TAP customisation example showing a wholesale operations dashboard, customer-specific pricing, role-based approval workflows, third-party integrations and audit activity logs.

Anonymised TAP Customer Example

One platform built around unique customer operations.

This is an illustrative anonymised example showing how TAP can be configured to support a Salesorder customer’s workflows, warehouse operations and wider wholesale business processes.

Anonymised customer snapshot

Illustrative anonymised wholesale distribution customer profile
Industry Wholesale distribution
Tenants 3 business units
Warehouses 5 active locations
Users 120+ platform users
Key operations Orders, inventory, B2B commerce and accounting
TAP rollout Multi-phase implementation

What makes this implementation unique

  • Custom order approval flows
  • Customer-specific pricing and catalogues
  • Warehouse-level configurations
  • Multiple systems and plugins

Warehouse setup that matches how they operate.

TAP was configured to reflect this customer’s warehouse structure, picking logic and operational workflows, supporting accuracy, efficiency and full inventory visibility.

Implementation snapshot

Active warehouses
5 locations
Storage locations
120+
Bin locations
1,500+
Picking methods
Multi-method
Stock management
Real-time
Go-live approach
Phased rollout

A warehouse setup tailored to their business

Warehouses, zones, storage locations and operational rules were configured to support efficient inventory movement, picking and fulfilment.

Configured multi-location wholesale warehouse with labelled storage zones, pallet racking and fulfilment teams
Illustrative multi-location warehouse environment with configured storage zones and fulfilment operations.

Key configuration capabilities

  • Multi-warehouse management Real-time inventory visibility across all active warehouse locations.
  • Location and bin structure Configured zones, storage bins and location rules for accurate stock placement.
  • Picking and routing logic Optimised pick paths, stock allocation and fulfilment routing strategies.
  • Inventory accuracy Real-time stock updates, item movement tracking and location-level availability.
  • Warehouse reporting Operational dashboards, stock metrics and warehouse performance reporting.

What this enables

  • Faster order fulfilment Efficient pick, pack and dispatch across multiple warehouse locations.
  • Accurate inventory Real-time visibility helps reduce stock errors, shortages and discrepancies.
  • Operational flexibility Easier adaptation to new locations, processes and evolving business requirements.
  • Scalable for growth Supports increasing transaction volume, users, warehouses and operational complexity.
  • Control and visibility Granular access, audit trails, performance tracking and operational oversight.
Technology aligned with operations. TAP mirrors real warehouse processes to support efficiency, accuracy and measurable business outcomes.
5 Warehouses
120+ Storage locations
1,500+ Bin locations
Real-time Inventory visibility

Onboarded with care. Delivered with a seamless experience.

Primewayz delivered a branded, intuitive and easy-to-adopt TAP experience aligned with the customer’s workflows, operational processes and user expectations.

Our onboarding approach

  1. Discovery and alignment Business goals, operational workflows, permissions and user roles were documented before configuration began.
  2. Configured and customised TAP was configured to match processes, permissions, customer pricing, catalogues and operational requirements.
  3. User training and support Role-based training, process guidance and practical documentation supported confident user adoption.
  4. Go-live and handholding A phased rollout, close transition support and issue monitoring reduced operational disruption.

TAP interface examples

These screens represent an anonymised TAP environment delivered across business overview, order management, inventory visibility and customer administration.

Anonymised TAP interface showing business overview, order management, inventory visibility and customer management dashboards
Anonymised TAP interface examples for business overview, orders, inventory and customer management.

Impact delivered

  • Faster user adoption Intuitive interfaces and role-based access reduced the user learning curve.
  • Reduced onboarding time Structured configuration, training and rollout accelerated implementation.
  • Higher operational efficiency Better visibility and simplified workflows supported faster daily operations.
  • Improved user satisfaction A clear, easy-to-use platform supported confidence and long-term acceptance.

Built on a proven platform. Extended with purpose.

TAP is built on the established Salesorder.com multi-tenant platform and extended through customer-specific configurations, integrations and workflows to meet unique wholesale business needs.

Platform strengths leveraged

  • Multi-tenant SaaS platform Scalable, secure and designed to support multiple wholesale businesses from one maintainable platform.
  • Enterprise-grade security Role-based access, encryption, tenant isolation, audit trails and compliance controls.
  • Rich integrations Connectivity with ERP, accounting, shipping, fulfilment and third-party business systems.
  • Open and extensible APIs and configurable platform layers allow TAP to adapt without replacing the core.
  • High availability Cloud infrastructure supported by monitoring, logging, backups and disaster recovery.
Discuss Your Platform Architecture

TAP architecture overview

A connected architecture supporting warehouse, office and mobile users through configurable workflows, platform services, cloud infrastructure and business integrations.

TAP software architecture connecting warehouse, office and mobile users with workflows, modules, configuration, platform services, cloud infrastructure and business integrations
The Access Platform architecture showing user channels, configurable modules, core services, infrastructure and third-party integrations.

Built-in platform capabilities

  • Multi-tenant data isolation
  • Role-based access control
  • Workflow engine and approvals
  • Advanced reporting and dashboards
  • Data export and integrations

Why this architecture works

  • Combines the stability of an established platform with customer-specific configuration flexibility.
  • Supports security, scalability, operational resilience and business continuity.
  • Enables faster delivery with lower risk and continued adaptability as requirements evolve.

Technology snapshot

TAP technology and deployment information
Platform Salesorder.com, The Access Platform
Deployment Cloud, multi-tenant SaaS
Database Microsoft SQL Server
Hosting Microsoft Azure
Integrations APIs, web services, SFTP and REST
Availability 99.9%+ SLA-backed availability
Secure by design Security at every layer through access controls, encryption, tenant isolation and audit logging.
Scalable and reliable Built to support business growth without unnecessary performance or maintenance compromise.
Flexible and future-ready Configurable for current requirements and ready to support future operational change.
Proven foundation 100+ Wholesale businesses run on Salesorder.com.

A structured approach. Proven outcomes.

Primewayz followed a proven delivery methodology to understand requirements, configure TAP, integrate business systems and deliver a solution designed to work effectively from day one.

Our delivery principles

  • Collaborative Work closely with customer stakeholders at every stage of delivery.
  • Focused Keep implementation decisions aligned with business goals and measurable outcomes.
  • Transparent Maintain clear communication, visible progress and regular delivery updates.
  • Flexible Adapt plans and implementation priorities as operational requirements evolve.
  • Outcome-driven Evaluate delivery success through practical operational and user outcomes.
Discuss Your Delivery Plan

Our delivery journey

  1. Discover and Analyse

    Understand business processes, workflows, operational challenges and delivery goals.

    • Stakeholder interviews
    • Process mapping
    • Requirement analysis
    • Success criteria defined
  2. Design and Plan

    Create a practical solution blueprint tailored to operational and user requirements.

    • Solution architecture
    • Configuration plan
    • Integration design
    • Project roadmap
  3. Configure and Build

    Configure TAP to match workflows, business rules, data and user requirements.

    • TAP configuration
    • Workflow setup
    • User roles and permissions
    • Data setup
  4. Integrate and Validate

    Connect external systems and validate the implementation from end to end.

    • System integrations
    • Data validation
    • End-to-end testing
    • UAT with key users
  5. Deploy and Go-Live

    Deploy to production and manage a controlled, supported operational transition.

    • Production deployment
    • Data migration
    • Go-live support
    • Hypercare period
  6. Support and Optimise

    Provide ongoing engineering support, monitoring and continuous improvement.

    • User training
    • Performance monitoring
    • Enhancements
    • Ongoing support

Tools and practices we use

  • Agile Methodology
  • Iterative Delivery Sprints
  • Reviews and Feedback Loops
  • Quality Assurance at Every Stage
  • Secure Data Practices
  • Continuous Improvement
Delivery that drives results A structured approach supporting delivery speed, implementation quality and long-term value.
12 Weeks Total project duration
100% Scope Delivered Aligned with business goals
25+ Business Users Trained and onboarded
99% User Adoption Within the first 30 days
Ongoing Support Optimisation and enhancements

Real impact. Measurable results. Scalable for growth.

The customised TAP solution transformed the customer’s operations by improving efficiency, inventory accuracy and visibility across every warehouse.

Key outcomes delivered

  • Faster order fulfilment Streamlined workflows reduced order processing and dispatch time.
  • Improved inventory accuracy Real-time visibility across locations reduced stock discrepancies.
  • Operational efficiency Automated processes and role-based access improved productivity.
  • Better decision-making Dashboards and reports provided real-time insights for confident decisions.
  • Built for scale A configurable platform that grows with the business, not against it.

Business impact snapshot

40%+ Faster order processing
99%+ Inventory accuracy achieved
30%+ Improvement in operational efficiency
Real-time Visibility across all warehouses
100% User adoption within 30 days

Results in action

Anonymised TAP dashboard displaying orders, inventory value, customers, order status and product category reports
Anonymised TAP dashboard showing wholesale order, inventory and operational reporting.

Long-term impact

  • Scalable foundation to support business growth
  • Reduced manual effort and operational costs
  • Better customer satisfaction and service levels
  • Improved compliance, security and data control
  • Future-ready for new features and integrations

Primewayz understood our business and configured TAP to work the way we do. The platform has become an essential part of our operations.

Anonymised Customer

Relevant for wholesalers with:

  • Multiple warehouses and locations
  • Complex product catalogues
  • Custom workflows and approvals
  • Multiple systems and integrations
  • Growth and scalability requirements
TAP adapts to your operations, delivering efficiency today and flexibility for tomorrow.

The right partner. The right platform. The right outcomes.

Primewayz combines deep Salesorder.com expertise with integration, automation and UI/UX capabilities to deliver customised solutions that drive real business value.

Why wholesalers choose Primewayz

  • Salesorder.com specialists Proven expertise in TAP customisations and implementations.
  • End-to-end capability From discovery to go-live and ongoing support, we provide complete delivery capability.
  • Integration experts Connect ERP, shipping, payment and third-party systems through reliable integrations.
  • Business-focused approach We understand wholesale operations and focus delivery on outcomes that matter.
  • Ongoing partnership Continuous support, platform enhancements and operational optimisation.

Our end-to-end service capabilities

  1. Strategy & Consulting

    • Business analysis
    • Process mapping
    • Solution roadmap
    • ROI advisory
  2. TAP Implementation & Customisation

    • TAP configuration
    • Business rules and workflows
    • User roles and permissions
    • Data setup
  3. Integrations & Automation

    • ERP and accounting
    • Shipping and logistics
    • Payment gateways
    • Third-party applications
    • Workflow automation
  4. UI/UX Design & User Experience

    • User research
    • Wireframes and prototypes
    • Modern, intuitive interfaces
    • Usability testing
  5. Data, Reporting & Analytics

    • Custom dashboards
    • Real-time reporting
    • Data migration
    • Advanced analytics
  6. Support & Optimisation

    • User training
    • Performance monitoring
    • Enhancements
    • 24/7 support options

Technology and platform partners

TAP Partner
Technology Partner
Solution Partner
Cloud Platform
Industry-leading Security Standards

Next steps: Let’s build what’s next

  1. 1. Let’s Talk Share your goals, challenges and priorities.
  2. 2. Discover & Assess We understand your operations and define the opportunity.
  3. 3. Propose & Plan We design a solution roadmap tailored to your business.
  4. 4. Deliver & Launch We build, test and deploy with precision and care.
  5. 5. Support & Grow We support, optimise and evolve with your business.
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