Agent lifecycle

Assist: route each question to live evidence or governed process knowledge

Assist is the user-facing mode selector. It decides whether the request needs current system state or an approved business-process answer.

Stage responsibility

Use the right answer mode for the question rather than calling tools by default.

Inputs
  • User intent
  • Available MCP tools
  • Approved business knowledge
Output

A live-evidence answer or governed process answer with the source mode kept clear.

Does not

Assist does not present policy guidance as if it were live operational evidence.

Where this stage is demonstrated

Real cases that exercise Assist

Verified case EVD-009

Purchase process assistance

Not every user question needs a system investigation. This case shows the assistant choosing a guidance mode for an approved business-process question.

Verified assisted outcome Purchase guidance was answered without an unnecessary live-system investigation.
Assist
Open case

Stage controls

Controls applied at this stage

Tool-use boundary
Knowledge-source governance
No unnecessary tool call

Related pages

Purchase process assistance Security & Governance

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